Privacy notice
How we collect, use and protect personal data under UK GDPR and the Data Protection Act 2018.
Draft for review. This document will be confirmed by legal counsel before launch. Effective 2026.
Who we are
London Arena PLC is the data controller for personal data processed through london-arena.com. Our registered office is 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom.
For any privacy question, contact privacy@london-arena.com.
What we collect
When you submit an enquiry form, we collect the details you provide — such as your name, email, company, country, and the content of your message.
We use privacy-friendly, cookie-free analytics that do not track you across sites and do not build advertising profiles.
Why we process it, and our lawful basis
We process enquiry data to respond to you and to manage the resulting business relationship — our lawful basis is legitimate interests and, where relevant, steps taken at your request prior to entering a contract.
Analytics are processed only with your consent, which you can withdraw at any time.
Who we share it with
We use a small number of processors to operate the site and manage enquiries (hosting, customer relationship management, and email delivery). All processing takes place within the EU/UK.
We do not sell personal data.
How long we keep it
Enquiry submissions are retained for 24 months, after which they are anonymised or deleted unless an ongoing relationship requires otherwise.
Your rights
You have the right to access, rectify, erase, restrict, or object to the processing of your personal data, and the right to data portability.
To exercise any right, email privacy@london-arena.com. We respond within one month. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).
